I have known Vicki Schroeder for many years as a former colleague at Mercy Health Services and Trinity Health. Her skills and abilities in project management and change management are unparalleled. Vicki led a number of high profile, complex change initiatives at both organizations with great success. When she started her consulting business, I hired Vicki to help our organization, SCL Health, assess the effectiveness of a recent customer service change initiative that we had recently initiated. Vicki’s skills at assessment and redesign of all dimensions of a change initiative, including people, process, technology, and culture, are superb. Her assessment has really helped our organization become more effective at complex change initiatives.”
FACHE, FACMPE, President and Chief Executive Officer SCL Health
In my many years of work with Vicki Schroeder at Trinity Health, Vicki has been instrumental in leading simultaneous change across very complex organizations. At Trinity Health, Vicki developed a nation’s leading change infrastructure. Her ability to drive leadership, culture and organizational change was driven by a methodology that combined both relationships, objective performance measures, and systems of change management. Vicki’s leadership and approach was a cornerstone to achieving Meaningful Use across 33 hospitals simultaneously. With this approach she also drove the success of Project Genesis, a $400 Million effort to standardized information systems across their enterprise.
J. Michael Kramer
MD, MBA, SVP Chief Quality Officer, Spectrum Health
Vicki is an accomplished strategist and operational leader. She is a "big picture thinker" in addition to covering the details, which allows her and the leadership team to successfully execute the strategy. Few can do both equally well.
Vicki is a team player, creating the "organizational plan" where everyone takes pride, ownership and equal accountability for it's success.
By successfully serving in various leadership roles within a number of the country's leading healthcare organizations, Vicki will provide you not only strategic success but also with outstanding operational performance. Vicki is a talented and gifted leader.